Solon Business Office
Monday - Thursday: 9:30am - 4:30pm EST
Friday: 9:30am - 3:00pm EST
Whenever our business office is closed you can always place orders online 24 hours a day, 7 days a week.
Business Office Phone: (440) 248-7627
If the answering machine picks up during business hours, we are probably making soap... so please call again!
If you have placed a pick-up order you will be contacted when it is available. Pick-up times are during our Solon Business Office hours of operation.
Downtown Cleveland Retail Store
Temporarily closed due to coronavirus.
Tuesday - Friday: 11:00 am - 6:00 pm
Saturday: 10:00 am - 4:00 pm
Sunday & Monday: Closed
For US Orders
The coronavirus is affecting every aspect of our lives. We are taking extra precautions because of COVID-19 and working in shorter staggered shifts with fewer people. This is causing shipping delays. Orders may take 5-7 days just to leave our shop. We are doing everything we safely can to get back to shorter turnaround times.
1. How do you ship?
We ship most orders via US Postal Service Priority Mail using the least amount of packaging material possible.
*If your order is under ONE POUND you will also see an option to have your package shipped using USPS First Class Mail.
- This option will be less expensive, however, shipping time will be 2 to 3 days longer than with Priority Shipping.
You will always receive BOTH options except:
- In the warm summer months, the First Class option will not be available if you purchase items that may melt in transit due to the increase in transit time.
2. How long will it take to receive my order?
Orders are packed and shipped within 2 to 4 business days from receipt of payment.
Priority mail takes approximately 2 to 3 business days to arrive once shipped--depending on your distance from Ohio.
First Class Mail takes approximately 4 to 5 business days to arrive once shipped--depending on your distance from Ohio.
- USPS Priority Mail: You should receive your order within 5 to 7 business days from receipt of payment
- USPS First Class Mail: You should receive your order within 7 to 9 business days from receipt of payment
Our business days are Monday through Friday. (See holiday closings)
RECEIVING ORDERS DURING A SALE: We work hard to get packages to you as quickly as possible. During special sales, Scrap Sack Sales, Black Friday weekend or other holiday sales packages may be delayed by a few days.
3. How will I know my order has been shipped?
You will receive an email notification to let you know your package is on its way.
4. What are my shipping cost options?
Priority Mail: Flat Rate For all US Orders
First Class: Determined by the US Post Office at the time of check out. The cost is based on weight and distance from Ohio (remember this is only available for orders under 1 pound).
We try our best to pack our products carefully so that they are protected during the shipping process, however, once they leave our facility, it is hard to know how carefully they are handled.
If you have received a product that arrived damaged or broken, please contact our business office so that we can remedy the situation. Your satisfaction is our goal.
Contact us during business hours by phone (440) 248-7627 send us an email.
Due to the nature of our all natural products, we cannot assure the purity of merchandise once it has been shipped. For safety and hygiene reasons this merchandise cannot be restocked or resold so we do not accept returns.
We know that it can be difficult to order new skin care products online, that is why we offer our soaps, shampoo bars, and many other products in sample or trial sizes so that you can experiment.
Your satisfaction is our goal and we truly believe that you will love our products, but if you are really unhappy, please let us know. We want you to have a positive experience and will work with you if you are not pleased with your purchase.
Chagrin Valley Opens Store in Downtown Cleveland
Our full line of natural organic skin and hair care products is available in our Downtown Cleveland Store in the . . .
Our Arcade Store is Located at:
5th Street Arcades #14(the old Colonial Arcade side)
530 Euclid Ave #14
Cleveland, Ohio 44115
Store Phone: 216-562-8199
There are other retail establishments that carry a limited number of our products. For a complete list please click here.
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We do not have promotion codes. We hold specials and sales regularly throughout the year.
Be sure to sign up for our newsletter and follow us on social media to keep updated on these events.
Thanks so much for reaching out to us! If you are a business interested in becoming a Chagrin Valley Wholesale Customer, please review the information below about opening an account with us.
- Typically, an opening order should be at least about $300 to open the wholesale account. We do not hold small private businesses to any minimums for re-ordering. We request that you place a good opening order to have a decent selection of products and then order what and as you need from then on.
- Discount pricing will be sent once you apply for an account.
- There is no discount available on sample size soap or shampoo bars.
- There is only a 10% discount available on all Gift Items listed on our Skin Care Gift Page, all Bundles, Shaving Brushes, Shaving Bowls, or any "accessories" on our accessory page.
- We will need the following information when you submit your application:
- New Wholesale Customer Information Form (completed and signed)
- A copy of your State Resale or Tax Exempt Certificate: (Unless you operate your business in a state that does not collect any sales taxes)
- A copy of your Business License (or equivalent)
If you are interested in opening an account please use the contact form linked here and select "Wholesale Accounts" in Category dropdown.
The answer is, YES!
Chagrin Valley Soap & Salve is a USDA Certified Organic company.
The most important consideration in any business is its customers. Today's world of misleading claims, false advertising, and simple deception, often leaves consumers trying to discover the truth about personal products and their ingredients.
- We want our customers to know that we are committed to transparency in everything we do.
- We want our customers to know that when we say "organic," we mean it.
- We believe that in becoming a USDA Certified Organic company, our customers do not have to wonder if we really use certified organic ingredients or if our organic products are truly organic.
- So we choose to be a certified organic company and abide by the strict standards required for organic certification.
We use three different organic/natural symbols on our website.
Each symbol has a unique definition!
The "certified organic" labeling has been developed by the USDA and refers to organic claims and labeling on food and personal care products in the United States. The USDA has very strict guidelines for the percentage of organic ingredients necessary to receive organic certification. Other countries have their own certification procedures, requirements, and standards. Labeling criteria and allowable ingredients differ from those in the US.
The USDA Organic Logo Label can be used on products that meet the standards of the first two tiers of the organic labeling system in which 95 - 100% of the ingredients are certified organic.
Most of our non-soap products fall into this category and display the USDA logo!
The Certified Organic by OEFFA label is used in our company for two reasons . . .
Soaps and Shampoos: These products contain at least 8% of the sodium hydroxide due to the process of soapmaking. Our "organic" soap is about 87% to 92% organic, but the USDA standard states that a product must be made of 95-100% organic ingredients in order to bear the USDA Certified Organic seal shown above. We are also not allowed to use the words "organic soap" on the label.
Wildharvested Ingredients: When using any agricultural ingredient (any ingredient that has a biological origin) that is not certified organic the same labeling rules we use for soap apply.
The USDA rules for proper labeling state that the products may display the certifying agent's logo but not the USDA organic logo. Our USDA certifying agency is OEFFA (The Ohio Ecological Food and Farm Association). Their logo is displayed on our "organic" soaps and shampoos.
Why do some soap companies use the word "organic" on their labels--even though it is against the rules? Click Here to Read More about Rules for Organic Labeling of Soap!
An Unofficial Label
Although not official labels, we use the label on the left on our website and the label on the right on our packaging. We use them for products, like the Dead Sea Black Clay, Bamboo Charcoal, Rhassoul Clay & Yogurt and Loofah Pumice Foot Soaps and our Mud & Clay and Rosemary Mint Charcoal Shampoo Bars because although they are made with organic ingredients, they do not fit the criteria for either label category described above.
Organic certification is based on organic farming and agriculture standards. As a result, the list of allowable non-agricultural ingredients (like clay, salt, mud etc) is based on raw materials used in agriculture or food production. Unfortunately, ingredients like Rhassoul Clay, Pumice, Dead Sea Mud and Bamboo Charcoal are not used in farming or food production and thus do not appear on the list.
Although it may seem long, this is really a very brief description. For more detailed information please read, "What Do All Of The Organic Labels Mean?"
Some of our products are vegan and some are not. The animal-derived products we may use are goat milk, buttermilk, yogurt, honey, eggs and beeswax.
Our products are never tested on animals (except our human volunteers). We are certified Cruelty-Free by Leaping Bunny!
Our soaps contain no animal fats; we use a vegan base of natural plant oils and butters.
At Chagrin Valley Soap, we provide a full list of ingredients for each of our products. In this way, you can make an informed choice about a product that is right for your lifestyle.
Look for the symbol (shown on the right) on our packaging and on the product pages of our website to indicate vegan products.
All of Chagrin Valley's natural soap, shampoo bars, and personal care products are certified cruelty-free by Leaping Bunny.
The Leaping Bunny Program was developed in 1996, by The Coalition for Consumer Information on Cosmetics (CCIC), to identify and support companies that are doing their part to help eliminate the unnecessary use and mistreatment of animals to test cosmetic products and ingredients. The CCIC is made up of eight animal protection groups including the Humane Society of the U.S., as well as groups from Canada and Europe.
At Chagrin Valley we obviously do not test our finished products on animals (other than human volunteers), but what about the raw materials, the ingredients we use? Many products display labels claiming that their finished product is ‘not tested on animals’ but this does not guarantee that the product ingredients are actually free from animal testing.
The CCIC Standard is a pledge that a company makes to remove animal testing from all stages of product development. Our pledge to buy ingredients that are cruelty-free is integrated into the purchase order contract for all of our suppliers.
Personal care products displaying the “real” Leaping Bunny logo are certified ‘cruelty-free' using the internationally recognized Humane Cosmetics Standards. These rigorous standards require that no animal testing is performed or authorized for finished products or ingredients in any stage of product development by the company, its laboratories or its suppliers after a fixed cut-off date. All Leaping Bunny companies are subject to independent audits and pledge commitments are renewed on an annual basis.
At Chagrin Valley Soap & Salve . . .
- we do NOT test our products on animals
- we do NOT use ingredients tested on animals
- we do NOT sell into markets that require animal testing
The Leaping Bunny Program provides
the best assurance to consumers
that they are making compassionate shopping choices
by purchasing Cruelty-Free skin care!
NO! Chagrin Valley Soap & Salve
does not use raw materials that contain
Genetically Modified Organisms (GMOs).
Chagrin Valley Soap & Salve is a USDA Certified Organic company.
We are required to submit documentation that ALL of our ingredients, even our "non-organic ingredients," were produced without the use GMOs.
Since the U.S. National Organics Program forbids the use of genetic modification in products to be certified as organic, purchasing organic is a great way to lower your exposure to GMO’s.
Genetically Modified Organisms refers to any animal, plant or microorganism that has been changed in a lab at the gene level. It is also known as “genetic engineering."
We hand blend all of our own products in small batches to ensure freshness, consistency, and perfection.
Our products are not made to sit on store shelves for years and years.
Although there are natural preservatives within the chemical structure of natural ingredients, they are nowhere near as potent as the synthetic preservatives used in commercial products to prolong shelf-life.
Other than soap, our products are remade every few weeks and none are very old when they are sold. Our products, other than soap, should be opened within 6 months of purchase.
Since we use no preservatives or chemical stabilizers, the more important question is, "how long will the product last once it has been opened?
Once opened, skin care products become exposed to dirt and microorganisms (bacteria, yeasts, and molds) that are found in the air and on the skin.
As soon as you open and begin to use any product, simply the way in which you use it will affect its lifespan.
So, we are beginning to use the PAO (period-after-opening) symbol. These symbols are already available on the product pages of our website and we are in the process of adding them to all of our labels.
The POA symbol is a standard symbol that identifies the useful lifetime of a skin care product after it has been opened for the first time.
As you can see from the picture on the left, the symbol is an open jar with a written number and the letter "M" for the word "months."
A product with a "6M" would mean that it is good for 6 months after opening.
Tip: write the date you open a product for the first time on its label so you can keep track of the period after opening.
This POA number represents our best suggestion. There are many factors that can affect the lifespan of a product. If a product is discolored, has an unpleasant smell or looks odd, the product should not be used and should be discarded.
- Each time you place your warm fingers into a tin or jar, you melt some of the butter which can change the consistency of the product.
- Fingers also introduce bacteria and other contaminants into the product.
- If a product has not been stored properly, for example, if the lid has been left off for long periods of time, the product may ‘go off’ before the period after opening has passed.
- As scented products age, some of the natural essential oil scent may be lost. Pure essential oils just do not have the staying power of synthetic fragrance oils.
- Over time, natural colors may also fade.
If you’re like me, and you find an old dusty product hiding in a drawer, makeup bag, or even a suitcase from your last trip, you can call us with the lot number and we can verify its age. Obviously, if it seems off in any way, toss it!
Please note: This PAO symbol is widely used in Europe to recommend the length of time a product remains usable after opening, for products that have a shelf-life of at least 30 months. Our products do NOT have a shelf-life of 30 months before opening.
Trying to choose the right natural soap and skin care products can be a bit overwhelming especially when you have allergies and/or skin sensitivities.
Since we proudly list every ingredient in all of our products, reading the ingredient list will help to eliminate ingredients that may cause you problems.
We receive so many emails asking for help with allergies, we created categories in our “Help Me Choose” section to provide information for those with allergies or sensitivities to nuts, coconut, shea butter and gluten.
We do not use synthetic stabilizers or waxes, so our delicate natural products packaged in glass jars and metal tins are sensitive to temperature changes.
While shipping during warm weather seasons presents a real challenge to our natural skin care company, we accept the challenge in order to maintain our standard of natural and nourishing skin care. We hope you agree.
During warm weather, products may soften or even melt as they sit in warm mail trucks, mailboxes, or on front porches.
The quality and healing properties of our products are not affected by melting.
On sunny or warm days, BEFORE opening the jars or tins, place the items in your refrigerator for a few hours to allow them to harden, just in case they have melted in transit. If you open items, especially those in tins, to check if melting has occurred, they may spill and make a mess!
Whipped Body Butters & Whipped Sugar Scrubs
Whipped Body Butters: Our hand-whipped process adds tiny air bubbles that increase the volume, just like whipping cream. If a whipped product melts, the air bubbles collapse and the volume is decreased.
So, although the jar was filled to the top initially, there will be less volume in the container (since it has deflated) and the container may actually look half full.
After cooling, a melted Whipped Butter will be the consistency of our body balm and is still a great moisturizer.
If a Sugar Scrub melts, the oil may separate out a bit. Place it in the refrigerator. As it begins to harden up--give it a stir and place it back in the refrigerator. Once it's solidified and mixed it will be great to use!
What is most important is that neither the healing properties of the product nor the usability will be affected by the melting.
We often receive emails and phone calls from customers with chronic irritated or inflamed skin problems.
We have learned that for some people simply switching to a natural product may help.
We believe that natural ingredients are milder, healthier and gentler on the skin. I often say that it’s what's NOT in our products, that is often the most helpful.
While we cannot promise that our products will help heal your inflamed or irritated skin conditions, we have received a lot of feedback from customers telling us that our products have helped soothe irritated skin problems.
We have used this feedback to create "Help Me Choose" pages for a variety of skin issues.
Pure essential oils, herbs, and other natural ingredients have been used for centuries. Their folklore and uses have been passed down through generations.
Please note that our products are NOT drugs or medicines meant to treat or cure illness, which would require FDA testing and approval. Our products are intended to help soothe irritated skin.
If you have sensitive skin issues, always try an allergy patch test before using a new product.
Aren't all handmade natural soaps the same? . . .
The answer is NO!
Saying a soap is "handmade" says nothing about quality of the ingredients or the knowledge and skill of the soapmaker!
Chagrin Valley is not just another soap and skincare company. We are committed to healthy skin, healthy people and a healthy planet.
We are a USDA Certified Organic Company specializing in luxurious, organic, handmade natural soaps and shampoo bars rich in natural glycerin for healthier skin and hair.
It's all about the ingredients! Inspired by our love of nature, we use organic herbs, seeds, flowers, vegetables, fragrant spices, fruits, pure essential oils and purifying clays for their exceptional skincare benefits and to provide natural color, aromatherapy, texture, or gentle exfoliation. Nothing artificial, nothing synthetic, no GMO’s, just natural wholesome ingredients.
Chagrin Valley's Natural Soap & Shampoo Bars Are...
- all natural
- made with USDA Certified Organic ingredients
- handcrafted in small batches using the old-fashioned Cold Process Method
- made with sustainable and fair trade ingredients
- certified cruelty-free
- free of detergents
- free of synthetic fragrances
- free of synthetic colors
- free of artificial preservatives
- free of artificial foam boosters
- free of alcohol and petroleum products
- free of synthetic additives
- free of GMOs
- mild and nourishing
- rich in natural glycerin
- magnificent long-lasting lather
- cured for 8 to 10 weeks
Our soap making process uses only natural and organic ingredients. Why add artificial ingredients to a handmade product?
This list is a scaled-down version of a blog I wrote that shares the same name. For more detail please read our blog, “12 Reasons to Use Natural Soap"
1. Handmade Natural Soap is Actually Soap
Most of the soap you purchase today is a commercially manufactured chemical cocktail of ingredients. It is not natural and is not even really “soap.”
2. Natural Soap is Made With Natural Ingredients
The very best reason to use natural soap is the ingredients. A product is only as good as the ingredients used to make it.
3. Natural Soap Is NOT Made With...
- synthetic ingredients
- artificial fragrances or perfumes
- artificial colors
- synthetic preservatives
Our soap bars contain only the ingredients that they need—no extra preservatives that liquid body washes or commercial bar "soaps" require to increase their shelf life to years, and no foam boosters to make them lather.
4. Natural Soaps Are Moisturizing
Sadly many people have the misguided perception that all bar soaps will dry your skin. The problem is that most commercial bar “soaps” are detergents and not real soap.
There are three main reasons why natural soaps are moisturizing.
- Natural Soaps are made with Plant Oils and Butters
- Natural Soaps are Superfatted
- Natural Soaps retain their natural Glycerin
5. Scented Natural Soap Provides Real Aromatherapy
Scented natural soaps are made with pure essential oils, not fragrance oils, and offer aromatherapeutic benefits.
6. Natural Soap Helps Maintain Healthy Skin
The body’s largest organ, our skin, is incredibly porous and absorbent. How we treat our skin can have a major impact on our overall health as well as the look and feel of our skin.
7. Natural Soap Provides Rich Lather Without Synthetic Foam Boosters
People absolutely love bubbly lather. The foam, bubbles, and lather we know and love from commercial liquid and bar soaps are produced by surfactants--synthetic foam boosters, lathering agents, and detergents.
8. Natural Soap is Economical
Some consumers are put off by the cost of handmade soap. You probably look at a bar of natural soap and wonder why it costs more. I mean, soap is soap, right? But there are some things to think about!
9. Natural Soap Has a Smaller Environmental Impact
The synthetic chemicals in liquid and many bar soaps wash down our drains into our septic fields or water treatment facilities. Also, if you use a liquid body wash, how many plastic bottles and pumps do you dispose of in a single year?
10. Natural Soaps are Unique
For me, soapmaking is a synergy of science and art that took years to perfect. It is a labor of love. I take the time to create wholesome soap recipes that do not sacrifice beauty or scent while incorporating amazing natural and organic ingredients.
11. A Natural Soap Company Has Social Consciousness
While I am sure there are some large commercial soap companies with a social conscience, natural soapmakers tend to have the utmost respect for the earth and all its creatures.
Environmental stewardship is not a buzzword for us. It is not a talking point, not a political stance nor is it about optics!
12. You Are Supporting A Small Business
When you buy a handmade bar of natural soap, you are supporting a small business that truly cares about and believes in the products they make. Your purchase really does make a difference.
Before I conclude I would like to add one final reason to the question of "Why You Should Switch To Natural Soap Bars."
The simplest answer is, Why Not?
From its composition to its benefits for the skin and health, to its impact on the environment, natural soap is very different from commercial liquid “soap,” bar “soap,” or syndet bars.
Regular handwashing is one of the best ways to remove germs, avoid getting sick, and prevent the spread of germs to others.
The CDC (Centers for Disease Control and Prevention) says that for good hand hygiene all you need is plain soap and water.
Clean hands can stop germs from spreading from one person to another and throughout an entire community.
Five simple and effective steps can help reduce the spread of illness so you, your family, your friends and the general public can stay healthy.
Handwashing is a win for everyone . . . except for the germs!
CDC recommends cleaning hands in a specific way to avoid getting sick and spreading germs to others. The guidance for effective handwashing was developed based on data from a number of studies.
Wash often and follow these five steps every time you wash your hands!
1. Wet your hands with clean, warm running water and apply soap.
- When dealing with cold and flu viruses, as you wash your hands the soap molecule burrows its way into the fatty envelope of a virus and literally pulls the virus apart.
2. Lather your hands by rubbing them together with the soap.
- Soap and friction help lift dirt, grease, and microbes—including disease-causing germs—from the skin so they can be rinsed down the drain.
- Lather the backs of your hands, between your fingers, and under your nails.
3. Scrub your hands for at least 20 seconds.
- Lathering and scrubbing hands creates friction, which helps lift dirt, grease, and microbes from skin.
- The entire hand should be scrubbed. Microbes are present on all of the wrinkly surfaces of the hand, especially under the nails.
- How long are 20 seconds? About the amount of time it takes to hum the “Happy Birthday” song from beginning to end twice.
- The ideal length of time for handwashing can depend on other factors for example, if hands are very dirty or if you are caring for someone is ill.
- Evidence suggests that washing hands for about 15-30 seconds removes more germs from hands than washing for shorter periods.
4. Rinse your hands well under clean, running water.
- If you are using a public restroom use a paper towel to turn off the faucet after hands have been rinsed.
5. Dry your hands using a clean towel or air dry them.
To date, studies have shown that there is no added health benefit for consumers (this does not include professionals in the healthcare setting) using soaps containing antibacterial ingredients compared with using plain soap.
Information is taken from the CDC.gov website
Read our blog "Simple Soap Can Help Decrease the Spread Of Viruses"
The Short Answer
NO! Adding antibacterial chemicals to soap does not keep your family safe from germs.
I understand why folks (especially those with children) are choosing products labeled “Antibacterial,” hoping to keep their family safe in the war against germs.
"Consumers may think antibacterial washes are more effective at preventing the spread of germs, but we have no scientific evidence that they are any better than plain soap and water," said Janet Woodcock, M.D., director of the FDA’s Center for Drug Evaluation and Research (CDER). “In fact, some data suggests that antibacterial ingredients may do more harm than good over the long-term.”
Simply washing your hands with old-fashioned natural soap and water rids your skin of most fungi, bacteria, and viruses. Soap does not kill germs, it surrounds them and carries them away.
The Long Answer
Please read our blog: Antibacterials: More Harm Than Good!
Although we get asked this question often, it is a very difficult one to answer, because the bottom line is . . . how old is the bar?
Handmade soap and shampoo bars made using the cold process method are formulated with a fairly high percentage of water or a water-based liquid and at the end of the soap reaction, they still contain water. The curing process allows excess water to evaporate.
Our freshly cut full-size bars are soft and weigh approximately 6.4 to over 7.4 ounces.
These bars will lose approximately 12% of their weight as most of the water evaporates during the first 6 to 8 weeks of curing time. This means that an average fresh bar, at 6.8 ounces will weigh approximately 6.0 ounces after about 8 weeks.
At Chagrin Valley Soap, our soap and shampoo bars are cured for about 10 to 12 weeks before selling and moisture will continue to evaporate over time as the bar ages. So, as our soap and shampoo bars sit waiting for a new home they will continue to shrink in size.
While some soap companies use the fresh-cut weight on their packaging, we use the average weight of our bars after at least a 10 week curing time. While some soapmakers allow their soaps to cure for only 4-weeks, we know that our longer, slower curing time ensures a milder, harder, longer-lasting bar, with a very rich lather.
Some soap companies shrink wrap their soap bars to help prevent continuous shrinkage due to evaporation. We have a few big problems with that idea. First of all, we know that we definitely do not need any more plastic added to our planet and so we choose to be as plastic-free as possible. Secondly, although we know there will continue to be a small weight (and scent) loss over time, we prefer that over sacrificing the quality of our soap.
Since each of our soap/shampoo recipes is different and the percent of liquid used varies, the amount of water that evaporates over time and the bar size will also vary.
The average weight of Chagrin Valley full-size natural soap and shampoo bars is about 5.6 to 5.8 ounces after 10 weeks of curing. The average full-bar dimensions in inches are approximately 3.75 x 3 x 1.
Our Natural Soap and Shampoo Trial Size Sample Bars weigh approximately 1.5 to 2 ounces.
Summary of the variation in weight
- Our soaps are a handmade product
- As our curing bars sit and wait for a new home, they will continue to lose water weight and shrink a bit
- Since all of our recipes are different, the amount and type of liquid used to make each recipe differ and the more liquid used in the recipe, the more they will shrink as they cure
- In Winter the dry heat will often cause bars to shrink a bit more
- No plastic wrapping
- The good news is that the older bars will last longer and lather even better
Most handmade soap companies sell bars that are about 3.5 to 4.5 ounces. Our customers have told us that they like the larger size bars.
When you compare the prices of other soaps, please compare SIZE and ingredients as well!
Chagrin Valley Natural Soaps Are Made Using Natural & Organic Ingredients and Are Biodegradable!
What Does Biodegradable Mean?
By definition, biodegradable means capable of being broken down by the action of living things, like natural bacteria, into simple substances that are not harmful to the environment.
If You Are A Camper Or Backpacker, Please Read On...
There are many soap makers out there with good intentions who are claiming that their biodegradable soap or shampoo is safe to use in rivers and streams.
Even biodegradable soap can eventually pollute lakes and streams if it is not used sparingly.
The bacteria that break down natural soap are present mostly in soil. That means that when you wash, please be sure that your soapy rinse water ends up in the soil away from freshwater sources like lakes, rivers, and streams.
We often receive emails from concerned customers that have read about the devastating effects that palm plantations can have on tropical forests.
At Chagrin Valley Soap we treasure our planet and its inhabitants. We know that although we play a very small part, we must always make choices that are ecologically and socially responsible.
As the global demand for palm oil continues to increase we want to be part of the global initiative that changes how that palm oil is grown.
Our Palm Oil is grown and manufactured according to standards for sustainable practices set forth by Palm Done Right.
Certified sustainable by RSPO (The Roundtable on Sustainable Palm Oil) and Palm Done Right
Our USDA organic palm oil variety carries RSPO Certification, otherwise known as Roundtable on Sustainable Palm Oil, guaranteeing the sustainability and traceability of the palm oil production throughout the supply chain.
It has RSPO-IP (Identity Preserved) certification which is one of four certification levels offered by the RSPO and carries the highest and strongest level of sustainable guarantee with traceability of each lot of palm oil back to the field of origin. With Identify Preserved sustainable palm oil, the entire batch of palm oil is from a single identifiable certified source and kept separate from all non-certified batches.
Palm Done Right presents the first fully integrated, 100 percent organic supply chain in the palm oil industry. Palm Done Right requires a fair labor certification, organic certification, Non-GMO Project Verification, and has the highest level of certification — Identity Preserved — offered by the Roundtable for Sustainable Palm Oil (RSPO).
As the global demand for palm oil continues to increase, we believe that if both manufacturers and consumers demand Certified Sustainable palm oil, producers will grow Certified Sustainable palm oil. That is the only way to really protect our rainforests.
If there is no demand for sustainable palm oil, growers will continue their cheaper unsustainable practices, because no one is paying them for a sustainable product. (If you build it, they will come!)
Please read our blog, "Will A Palm Oil Boycott Really Help?"
Shampoo & Hair
Shampoo Bars Are One Of Our Favorite Discoveries!
The wholesome goodness of our handcrafted soap is available for your hair.
Shampoo bars are an all natural conditioning shampoo in a solid bar form. Yes, this is real shampoo in a solid bar. Shampoo bars are not a new idea.
They were commonly used before liquid detergent shampoos and conditions were invented in the 1940s.
Although the process for making a shampoo bar is the same as making soap, our shampoo bar "recipes" are specially formulated with natural plant oils, butters, botanicals and essential oils that nourish your hair and scalp.
Our shampoo bars contain no artificial fragrance, color, preservatives, detergents, alcohol, urea, formaldehyde, sodium lauryl sulfate, DEA, propylene glycol - or any of the other synthetic hair care additives.
Each of our shampoo bar selections contains a different blend of natural plant oils, essential oils, and herb infused oils. No two recipes are the same.
Which Shampoo Bar Is Best For My Hair?
Everything You Want To Know About Shampoo Bars!
Please read "Everything About Shampoo Bars!"
Conventional shampoos and conditioners, even some that claim to be natural, contain waxes, silicones or other additives that coat your hair to make it feel smooth. They also contain synthetic detergents which rinse out more easily than a soap-based shampoo bar.
Since our natural shampoo bars do not strip hair like detergent based shampoos, you may notice your hair feels different immediately after washing because your hair is accustomed to the squeaky clean feel of detergent-based shampoo.
Switching from conventional shampoo to a natural shampoo bar may meana a transition or adjustment period. While many folks have little problem with their hair adjusting to a new routine, some do.
Since everyone's hair is unique it is difficult to tell you exactly what your transition, if any, will look and feel like. Your hair may feel greasier than normal or it may even feel drier than normal. It may feel waxy, coated or just weird.
This transition period, which can range from a few days to a few weeks or even a month, is literally a time for your hair, which has been addicted to chemical-laden shampoos, to go through withdrawal, and learn to live a chemical-free life. It's not easy!
We have been making and using natural shampoo bars for over 14 years and have received so many questions.
It may take some patience, but if you can persevere, your reward will be healthy, soft, and silky hair.
For more detailed information and great transition tips please read our blog "Tips Adjusting To Shampoo Bars."
Whether or not you need to use an apple cider vinegar (ACV) rinse depends on a number of factors.
- Your water: If your hair does not seem to be adjusting to the shampoo bars, it may be due to your water. Hard water makes it more difficult to rinse natural shampoo from your hair.
- Hair length: Many of our male customers and women with short hair have found that they do not need to rinse with vinegar, simply because their hair is short.
- Tangles: ACV rinses often help with tangles.
- Residue: If your hair has residue from previous products or you regularly use conditioners, styling gels etc., our shampoo bars are mild and may not remove residue from your hair like detergent shampoos. ACV rinses help remove build-up and product residue.
- Hair type: Everyone's hair is unique.
I wish I could use an apple cider vinegar (ACV) rinse very day. Besides creating tangle-free locks, I also love the way it makes my hair look and feel. As I have gotten older my hair has become drier and I can only use an ACV rinse 2 or 3 times week.
We often receive questions as to whether our soaps, shampoos, and other natural products are safe to use during pregnancy.
We recommend that expectant and nursing mothers check with their midwife or physician before changing a skincare routine with our organic products, or any other line of products.
Read the label on a bar of commercial soap. Read the label on your jar of moisturizer.
Now read the ingredients in a Chagrin Valley product.
We use quality natural and USDA Certified Organic ingredients. No synthetic additives, colorants, fragrances, preservatives, or chemical derivatives are used.
There is nothing in our all-natural basic soap or other products that could cause a problem in pregnancy.
Topically applying the herbs present in many of our soaps is also not a problem. Your skin will absorb much less herb from the soap than if you would sprinkle them on your food.
The issue that seems to be of most concern is the use of essential oils during pregnancy.
There is a lot of confusing, ambiguous, and inaccurate information concerning the use of essential oils in pregnancy.
The question of safety and safety testing has a lot to do with several factors.
The type and composition of the specific essential oil. Essential oils differ greatly in strength and composition.
The quality of the essential oil. Many "cheap essential oils" are not pure and maybe cut with synthetic chemicals.
The actual “dose” of herb/essential oils. Most of the clinical research on essential oil safety is based on information for internal (actually ingesting) large doses of herbs, essential oils, or herbal "medicines." Obviously there have been no tests done on pregnant women.
How the essential oil is being used. The concentration of essential oils that are absorbed through inhalation, as in aromatherapy, and massage is much lower than if you were actually ingesting the oil.
Also, aromatherapy and massage therapy use much higher concentrations of essential oils than you find in soap or even in eating the herb. With aromatherapy, you are inhaling the high concentrations which get absorbed via the lungs and in massage therapy, the essential oils remain on your skin and are absorbed.
Our scented soaps are gently scented with essential oils, but the choice is between you and your health care professional. The most critical time is the first trimester.
Soap does not remain on your skin very long and the percentage of essential oils used in our products is low. Remember we sell many soaps that have no added scent.
Just about every one of our products, like lip balms, whipped butters and deodorants has a "no added scent" version.
When there is a growing baby to consider, if you are at all uncertain as to the safety of an essential-oil containing product, or any ingredient, please consult your doctor, midwife, or health care professional!
When it comes to safety during pregnancy it is understandable that many massage therapists and aromatherapists decide to err on the side of caution in recommending the avoidance of certain essential oils.
Some Herbalists and Aromatherapist believe that essential oils that are normally safe to use, are safe during pregnancy, while others will recommend avoiding all essential oils during pregnancy.
Some essential oils that are normally quite safe have hormone-like effects and some even stimulate uterine muscles, both of which would be contraindicated during pregnancy.
Please do not ask us if one of our products is safe to use during pregnancy--we will simply refer you to this page.
We do not provide a list of essential oils considered safe during pregnancy because the information available is very contradictory. One aromatherapy source will list an essential oil as problematic while another one states it is fine. The information is changing constantly. Please do your own research and consult your doctor, midwife, or health care professional for the most up-to-date information.
Sensitive Skin Can Strike During Pregnancy
Even if you have never had sensitive skin in the past, you may notice that a product you have been using for several years now irritates your skin.
The stretching belly is often the most sensitive spot. Other potential problem areas include the hips, thighs, and bottom where the skin may become dry and flaky.
Although the exact cause is not known, raging hormones do make you more sensitive to a wide range of things, and also your skin is thinning and stretching as you, and your baby, grow.
These changes can behave in unpredictable ways. For example, if you have eczema you may suffer from major flare-ups or complete remission during pregnancy.
Keep your body well moisturized and avoid products that contain synthetic additives, colorants, fragrances, or preservatives. Any of these can exacerbate sensitive skin problems.
Before trying a new product, you can always do a patch test to test for sensitivity.
And again, we recommend that expectant and nursing mothers check with their midwife or physician before changing a skincare routine with our products, or any other line of products.
Pregnancy & Children: We do not provide information on the safety of essential oils during Pregnancy or for use in Children because the available information is very ambiguous and often contradictory. If you’re interested in using essential oils during pregnancy or with young children please do your own research and consult your doctor, midwife, or health care professional before use.
We often receive questions as to whether our soaps, shampoos, and other items are safe to use on young children.
A baby’s skin, so thin and delicate, is no place for harmful synthetic chemicals. Sadly, even some of the most trusted baby brands add nasty chemicals to their products.
Read the label on a bar of commercial baby soap or shampoo. Read the label on a bottle of commercial baby oil. Now read the ingredients in Chagrin Valley products.
We recommend starting with our Milk & Honey Baby Soap. We also recommend our three Castile soaps and Carrot & Honey Soap. They contain no artificial colors or fragrances.
They also make a great baby shampoo--just keep the soap away from their eyes, we do not add any chemicals that anesthetize your baby's eyes.
When you think your child is ready, try some new soaps.
As with all new products, it is best to do a skin patch test prior to full usage to test for any skin allergies or sensitivities. If you have any questions or concerns always check with your doctor or health care professional.
It is best to add only one new soap at a time and use it for a while before switching to a new soap.
Please do not ask us to diagnose your child's skin problems, we are not health care professionals. Our recommendations are based on what our customers have shared.
Rewards and Referrals
The Chagrin Valley Soap & Salve Loyalty Rewards Program is a small way for us to say Thank You and reward our loyal customers who continually support what we do.
Points will be automatically added to your account after each successful purchase at a rate of 5 points per dollar spent.
Points can also be earned by sharing your unique referral link with friends and family. When you share your referral link with someone, they will receive $5 off their first purchase after which you will receive 500 points towards your account. (See the Referral Program FAQ below.)
Reward codes cannot be combined with any other coupon codes or promotions and are one-time use only.
It's free to join and anyone can participate.
To participate create a user account on our website and be sure to always log in before making a purchase. Points will be automatically added to your account after a successful purchase.
If you already have an existing account you are already a member of our rewards program and will automatically earn points for each successful purchase made after January 31, 2019.
Please note that purchases made when checking out as a guest are ineligible for points.
Points will be earned for every dollar spent if you have signed into your chagrinvalleysoapadsalve.com account and successfully placed an order.
Points will only be awarded for purchases made after the launch of the loyalty rewards program January 31st, 2019.
We are unable to retroactively apply points to your account for purchases made before the official launch date.
Points will only be awarded for purchases made after the launch of the rewards program January 31st, 2019. Due to software limitations, we are unable to retroactively apply points to your account for purchases made before the official launch date.
To redeem points, sign in and go to the My Account page. Once there, click on the "Redeem Rewards" link on the right-hand side of the page.
This will launch the Rewards and Referrals launcher. Once the launcher has popped up you will be presented with all of the different ways for you to redeem your points.
After you have selected your desired reward you will be presented with a gift card code to use at checkout.
Alternatively, if you are logged into your account, you could redeem your points and apply the reward directly on the checkout page.
- Select the reward that you would like to redeem under the "redeem points for rewards on this order" on the checkout page
- Click redeem
- The reward has now been applied to your order
Earn Loyalty Rewards by referring friends and family.
Simply login to your account and navigate to the rewards program page.
Click on the rewards and referral launcher and follow the links to refer a friend.
You will be presented with a unique referral link for you to share with your friends and family.
When someone clicks your referral link, they will be presented with a coupon code to receive $5.00 off their first purchase.
You will receive 500 points towards your account after a successful purchase has been made using your referral link.
To receive points on your birthday, you must save your birthday in your rewards account at least 30 days before your birthday.
To do this, simply click the rewards and referrals launcher button on the rewards page and then click on "ways to earn."
You will see the option to save your birthday. An automated email will notify you on your birthday that you have received 500 points.
*Remember, in order to receive the 500 hundred points on your birthday you must have saved your birthdate in your account no later than 30 days before your birthday. So, save it now--so you don't forget!
Wholesale orders will not qualify for points.